Hello, I tried installing the latest firmware on my galaxy S3, running 4.3 version and it's the latest firmware, while I'm downloading, an error has occurred and now I can't turn the phone, it says 'Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.' I went on Kies and plugged it in, but it just says 'connecting' I've waited 5 mins, but nothing happened!!! I really need your help, the phone isn't mine, it's dad's. \:
I got the battery out and then put it inside again, still the same problem.
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I got the battery out and then put it inside again, still the same problem.