help lg G4 camera !!

[ady86]

Howdy
Please, holders of LG g4> watch this video, and confirm if it is ok or not ? ! https://youtu.be/jBCWi0ULMYY
exactly: when the camera is open and I receive a call or notification (phone vibrates and sounds obvious) problem that we have in the video above. Vibrating and camera image.
Please test and confirm whether it's okay or not.
thank you

 

[gkhnnby]

I have the same problem. It sucks

 

[ady86]

hmmm , suspect
waiting for other opinions from owners G4

 

[ady86]

I have the same problem. It sucks

asks the service in your country if it is ok to do so
thank you

 

[TheChosenDoge]

Umm I don't see anything wrong? Vibrate option will cause some problems in the camera as it will shake the phone

 

[ady86]

for you is ok, then shake phone ?

 

[Mooncatt]

If your ringer vibrates the phone, then that's to be expected. The image stabilization can help some, but it's not fool proof and vibrations can still be transferred to the lens.

 

[ManiacJoe]

The camera is drifting in and out of focus.
Are you hand holding the camera?
Have you selected a focus target?
I would expect this behavior when the phone is vibrating.

 

[ady86]

The camera is drifting in and out of focus.
Are you hand holding the camera?
Have you selected a focus target?
I would expect this behavior when the phone is vibrating.

g4 room to do so only in photography session (video 4k / 1080 is ok) when someone called / receive notifications
phone the clip sits on a fix, not from shaking or other matter.
is seen quite clearly
I received a message from a user on XDA, it says

This is normal..we have OIS,and its normal that vibration shakes camera ) ...turn on the camera,ond look back in camera and move your hand..U'll see how sensor moves left-right ,and all around..
Sry for my English,but hope to understant what I mean

makes me think so is meant to be
please do and I test (do not forget to activate the notification or vibrations when they call)

 

[ManiacJoe]

The image stabilization system is designed to work with your shaky hands.
Counteracting the vibration system of the camera is not a goal of the IS system in the camera.

 

[ShaneRay]

As others have said, it's normal.

The incoming call is causing the phone to shake (from the phone's vibration feature, the vibration of the speaker as it produces sound, or both). You just can't expect a camera to function under those conditions.

 

[TheChosenDoge]

Case closed I guess

 

[ady86]

Yes, finally due OIS (3-axis) this happens. what I noticed just now after a long time of use.
thank you for the information
Have a wonderful day