HELP MOTO X is stuck at MOTO logo screen

[Samer Chami1]

Hi, i tried to load the latest lollipop on my moto x 2014, while loading through recovery - update from SD, it said "failed" and rebooted and now stuck at Moto logo and that's it.....i tried to clear cache and wipe....reboot, nothing.
People suggested to sideload through ADB the original image, but ADB cant seem to find the device.....help please.

Have a moto x pure brazil, unrooted.

thanks

 

[afrozeke]

Did you install the moto device drivers and follow all the adb instructions? It's actually been recommended to NOT install from internal SD card. So that's probably why this happened.

 

[Samer Chami1]

i installed moto device manager which should have the drivers, but whenever i got to recovery - install from ADB it doesn't recognise the phone

 

[benhaube]

i installed moto device manager which should have the drivers, but whenever i got to recovery - install from ADB it doesn't recognise the phone

You need to get the ADB files from the Android SDK before ADB will work.