HELP - One V stuck on HTC screen with Beats Audio logo

eljoaquin

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Jul 31, 2012
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Phone is not rooted. I booted into recovery and chose factory reset. Boots first HTC screen, then Virgin page then HTC page with Beats Audio. Please help if you can.

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eljoaquin

Member
Jul 31, 2012
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I was selling it on eBay and did the reset to erase my info. Had to cancel the sale. I called Virgin, and they are going to replace it under warranty.