Help please! Dissappeared block ID and call forwarding settings on Note10+

[Android Central Question]

Help please! Lately the option setting to block my callers ID when making call and the option to do call forwarding disappeared from my note 10+ . I did 2 software updates including the latest and its just not there. I purchased the device unlocked directly from Samsung. And till now the setting was under "other call settings". Google results shows that it should be under Supplementary settings but I only have "other call settings" and it's not there. Please help.

 

[mustang7757]

Which carrier you using?
You should see option in phone app settings

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Can you use a * command while dialing? For example, here are the steps on Verizon: www.verizon.com/support/caller-id-block-faqs/

 

[duddy5770]

Thanks! Just signed up. I'm using Verizon wireless. Though it's a Samsung unlocked device. Never had any issues till now. As I wrote I used to see it till now. But it's not under call settings anymore.

 

[mustang7757]

Thanks! Just signed up. I'm using Verizon wireless. Though it's a Samsung unlocked device. Never had any issues till now.

Hi, welcome to AC!
Did you check in phone app settings

 

[duddy5770]

I can probably use *67 but I used to have the setting right in my phone. And also call forwarding. And it's just not Here anymore.

Yes I checked this. And I don't have those settings. I don't have Supplementary service settings option at all in the phone app.

I would upload a screenshot just don't see where I have the option to add an image.

 

[mustang7757]

I would upload a screenshot just don't see where I have the option to add an image.

Try this guidelines
https://forums.androidcentral.com/showthread.php?t=413366

 

[duddy5770]

Here it is .

 

[duddy5770]

Screenshot

 

[mustang7757]

Thanks , maybe you have to set it up through Verizon ?

 

[duddy5770]

Sorry only saw your reply now , not sure why i didn't get an email about your comment. I'm not sure how Verizon would be a part of it since the phone is from Samsung direct , and it used to work before.

 

[mustang7757]

Sorry only saw your reply now , not sure why i didn't get an email about your comment. I'm not sure how Verizon would be a part of it since the phone is from Samsung direct , and it used to work before.

Even though it's unlocked carriers sim still can dictate small amount what gets installed , such case with my unlocked Note 20u with Att sim it didn't have WiFi calling until recently they allowed it .

 

[duddy5770]

Even though it's unlocked carriers sim still can dictate small amount what gets installed , such case with my unlocked Note 20u with Att sim it didn't have WiFi calling until recently they allowed it .

So you are saying I should contact Verizon for that issue?

 

[mustang7757]

So you are saying I should contact Verizon for that issue?

Yeah or can wait and see if anyone else on unlock with Verizon can confirm

 

[duddy5770]

Yeah or can wait and see if anyone else on unlock with Verizon can confirm

I contacted Verizon and they say it's probably of the software update and that they have no control over those settings. Can anyone confirm with an actual note10+ with the latest software update if they see those settings?

 

[duddy5770]

I'm not sure why I'm not getting notifications thru the app when someone replies to my post ... also email notifications is buggy

 

[mustang7757]

I contacted Verizon and they say it's probably of the software update and that they have no control over those settings. Can anyone confirm with an actual note10+ with the latest software update if they see those settings?

Let's see if any members with unlocked on Verizon can chime in

 

[mustang7757]

I'm not sure why I'm not getting notifications thru the app when someone replies to my post ... also email notifications is buggy

Have you subscribe to this forum?