HELP PLEASE! Galaxy s4 turned off during an update and is now dead.

James Hamilton5

New member
Apr 23, 2014
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Hi can anyone help me with this. It's been randomly turning itself off and has now done it during an update.
I have tried a factory reset and then re-boot but still nothing.
Ta Jim
 
Hi can anyone help me with this. It's been randomly turning itself off and has now done it during an update.
I have tried a factory reset and then re-boot but still nothing.
Ta Jim

When it updated, was it doing it OTA? If so, try installing Samsung Kies and plugging your phone in and seeing if it'll install that way.
 

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