Help. Problems with phone. Wifi won't activate and SD card keeps disappearing

[mrputzy]

OK, so about a week or so ago, my phone said out of memory when I tried to use camera. I checked and both the internal and external SD cards were gone. Obviously, physically still there, but not recognized. So I rebooted, and they were back again. Since then, about once a day this has happened. Rebooting gets them back again, but it does not last. I turn off the phone at night typically, so it gets a fresh boot every morning.

Well, now a new problem has started. Today, my wi-fi won't activate. When I click on it to turn it on, it looks like it comes on, but after a few seconds, it says "can't scan for networks" and then shuts off.

Anyone experience anything like this? Is there a way to reset the phone back to the original config? It has never been rooted or anything like that. Just a bunch of apps installed from the market.

thanks

 

[mrputzy]

Well, now after a couple reboots, the SD cards are not being recognized at all anymore. Tried removing the external card, rebooted, and the internal is not being recognized. Very frustrating.

 

[ragnarokx]

Is there a way to reset the phone back to the original config?

Yes! From your home screen, hit the menu button, then go to Settings>Privacy>Factory data reset. This will put your phone back to out-of-the-box condition, so make sure you backup anything you need.

 

[Kevin OQuinn]

If that doesn't work and you're still within your 30 days you can have it exchanged.