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Hi!!! Ive tried resetting and cache partition clean up but my fingerprint sensor wont work.

A

AC Question

I keep getting a message that says "an error has occurred with the fingerprint sensor. If this message appears repeatedly, restart your device".

Please help!!! I want to use the fingerprint sensor. I am using Samsung Galaxy s6.
 

dpham00

Moderator Team VP
Moderator
Apr 23, 2011
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I would try to backup any important data and do a factory data reset and don't install any apps to see if you still have the same problem