Honor 8 fingerprint sensor

[AC Question]

I just bought a new honor 8 this week and I noticed something that I couldn't tell if it was a malfunction in my phone, a known bug, or just the way it is.

Put simply, when I'm charging my phone, I cannot unlock it with the fingerprint sensor. It won't recognize my print, and I have to use my pin. Is that the case with all honor 8?

 

[Derek W1]

Mine has never done that, I can unlock it anytime with my finger.

 

[digitalbreak]

Certainly not happening with my Honor 8. I can unlock using fingerprint scanner even when its charging.

 

[Morty2264]

That does not happen with my Honor 8. Perhaps bring your phone back and ask for a replacement?