how can I disable the headphone jack on my honor 5x?

[AC Question]

knowing that it went on ( headphone mode always on ) with out plugging in any headphone in it. now i cant hear a sound directly from the earphone, plus it happened suddenly.

 

[anon(238680)]

Welcome to the forums. Have you tried to gently plug and unplug a set of headphones or ear buds to see if you can clear the jack? If that doesn't help then most likely either the jack is physically damaged or the circuit for it is. In that case you'd have to take it to a repair shop. I don't believe the phone has a setting to disable the jack. Sorry.

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[dpham00]

You can try to clean the headphone jack. Here's a video guiding u on this.

https://youtu.be/fZCbUkS7PL8