How can I fix a HTC One M7 screen problem?

[iftch1313]

Htc one m7 screen problem

Part of my m7 touch screen isnt working .. its kinda crazy cuz the phone never got dropped .. i saw that many people had that problem its between this two parts of screen that doesnt work theres a line that working..sometimes the touch isnt working at all !!
(when people call me sometimes).
its really disappointing cuz i like htc very much !
another problem that im having and saw that many people has it too : screen brightness always go maximum ! auto off for sure but still the brightness making problem tryed to reset the phone didnt help( not hard reset) it sucks to have a bunch of problems in a new phone ..
please please help
postimg.org/image/6naksobvx/
:''(

 

[vbdwork]

Re: Htc one m7 screen problem

...bunch of problems in a new phone

All original HTC One phones were manufactured in 2013. Can't be a new phone.

It's hard to diagnose your issues with no information about the device - history of damages (physical, water), OS version, what apps are running on background, etc. I don't see many users with your issues.

 

[iftch1313]

Re: Htc one m7 screen problem

All original HTC One phones were manufactured in 2013. Can't be a new phone.

It's hard to diagnose your issues with no information about the device - history of damages (physical, water), OS version, what apps are running on background, etc. I don't see many users with your issues.

bought it from amazon .. no manufactured and no history of damage