How can I fix a pop up on my girlfriends Nexus 10?

[ModFreak]

Need help please

Hello everyone,

Im new to this forum but really need help fixing my girlfriends Nexus 10. Just randomly she started getting an error pop-up. Starts by saying "android.process.acore suddenly stopped" after clearing that a few times it will say google play stopped working and a few others. It is not something i can clear and everything works, pop-ups continually keep coming saying the same things, over and over.

How can i fix this for her. Please any help will be appreciated.

Thanks,
ModFreak

 

[Jab73180]

Re: Need help please

Check that all the apps are updated.

-Jason

 

[ModFreak]

Re: Need help please

Check that all the apps are updated.

-Jason

Sadly I can not bypass these dumb pop-ups to update any apps. Is there any other options to get to update the apps?

Thanks,
ModFreak

 

[Jab73180]

Re: Need help please

You can't get to the play store?

-Jason

 

[ModFreak]

Re: Need help please

You can't get to the play store?

-Jason

Sadly, No.

 

[Jab73180]

Re: Need help please

Shut it down and try again.

-Jason

 

[James Edmunds]

Re: Need help please

Another option is hard reset.
Certanily make sure to backup your important data in advance.

 

[ModFreak]

Re: Need help please

Shut it down and try again.

-Jason

I have shut it down and restarted a dozen times, all the same outcome.

Another option is hard reset.
Certanily make sure to backup your important data in advance.

How do i do this? The only thing she doesnt want to loose is her pictures.

Thanks,
ModFreak

 

[ModFreak]

Re: Need help please

I have hooked it up to my computer via the micro usb cable but it wont finish installing the driver before the Nexus acts up. Is there a place to download the driver needed?

Thanks,
ModFreak

 

[ModFreak]

Re: Need help please

Ok here is another error im getting, the process com.google.process.gapps has stopped