How can I get my Note 2 camera working?

[AC Question]

Note 2 camera freezes

Okay so on my note 2 my camera does not respond. I've tried to clear data/cache and have also tried factory reset. Please help!!

 

[B. Diddy]

Re: Note 2 camera freezes

Welcome to Android Central! Does it just not open? Or does it open but then nothing happens?

Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-11474

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.