How can I stop this notification from showing all the time?

[Lucy Davies]

From this morning I keep getting this notification from Huawei mobile services I click continue & it takes me to a white screen with white text on the screen so it's hard to read then blue text which I click on & it takes me to a page with lots of info on etc with no way to back out & no boxes to tick so I exit the website & the notification comes back a few minutes later or a few hours later. How can I stop it? Here are some screenshots.

 

[Lucy Davies]

The white page with text on.

 

[Lucy Davies]

This is what I get when I click on the blue text from the picture above.

 

[mustang7757]

You can check in settings then apps see if Huawei mobile services on the list and if it is tap and see can disable it turn notification off

 

[Gillingham FC]

I've been getting them all day as well. Annoying. I've restarted my phone and not had one since.

fingers crossed.

 

[Lucy Davies]

I've been getting them all day as well. Annoying. I've restarted my phone and not had one since.

fingers crossed.

I restarted my phone & it still popped up.

 

[Gillingham FC]

I restarted my phone & it still popped up.

Ok. I'll await it to reappear soon then!

I'll try the method above

 

[Gillingham FC]

You can check in settings then apps see if Huawei mobile services on the list and if it is tap and see can disable it turn notification off

Yep, works for me. Cheers.

 

[mustang7757]

Yep, works for me. Cheers.

Great, your welcome!

 

[Lucy Davies]

I contacted Huawei on twitter & they asked me for a few details so they could send it to there tech team & should get an update to stop it.

 

[Gillingham FC]

I contacted Huawei on twitter & they asked me for a few details so they could send it to there tech team & should get an update to stop it.

Do Mustangs post. Works a treat

 

[Lucy Davies]

Will do that when it next pops up which will probably be when I leave work soon.

 

[frederickdawg]

The white screen is because the theme is messed up corrupted. Try changing your theme to the default setting temporarily and then on that white screen should be a place to agree with terms and conditions . Once agreed with new terms and conditions it should not show anymore.

 

[Lucy Davies]

How do I change the theme?

 

[Lucy Davies]

Do Mustangs post. Works a treat

Dunno if that would affect any of the phones functions?

 

[frederickdawg]

How do I change the theme?

There should be an icon called "Huawei theme" , once In there select a preset theme.

 

[Lucy Davies]

There should be an icon called "Huawei theme" , once In there select a preset theme. View attachment 315236

Just looked & I've got a theme called water colour which is already ticked so don't think I've changed the theme at all.

 

[Gillingham FC]

Dunno if that would affect any of the phones functions?

Won't change anything other than you won't get notifications direct from Huawei.

It's no changes other than that

 

[Lucy Davies]

Won't change anything other than you won't get notifications direct from Huawei.

It's no changes other than that

Ok cool. Well for now I've turned the notifications off. Will turn it back on when Huawei roll out the new update to fix this which will probably be in a few months time as I think they will roll it out when they roll out the next security patch.