How do I factory reset my ZTE SonatA?

[AC Question]

how to factory reset my zte sonatA cant get mms

For three days been trying to get my mms to work. Cricket has refreshed three times. Still no effect.

 

[B. Diddy]

re:

Welcome to Android Central! You've probably been through all of this, but you're sure you have mobile data on and it's connecting to the web successfully, correct? And the APN settings are all correct? https://www.cricketwireless.com/sup...ice-byod/customer/bring-your-own-android.html

Factory reset is done by simply going to Settings>Backup & Reset, and selecting Factory Data Reset.