How do I fix, mute symbol next to Contact's text thread

[AC Question]

Good evening, ladies and gents. I have samsung S6 and for some reason, a mute symbol now appears over the time of the last text I received from a certain contact.

I haven't blocked this contact and in it's settings, both the ringtone and the message tone are the default, however, since it showed up (naturally) I don't receive any sort of notification when it sends me a text message.

Can anyone help me?

 

[Idelgado782]

Thank you! I was looking through three actual contact settings and also through the settings in the text messages app itself and I couldn't find it! I don't even know how it happened in the first place!

 

[Julbul]

You helped many!! Thanks so much. That was so frustrating

 

[S7forSandy]

Thank you for the help!!

 

[Katelyn kate]

Thanks for this. I thought perhaps the recipient had blocked me etc. I looked through all the obvious profile settings, which is where I think that option SHOULD be.
Many thanks
PWB

OMG this helped me too. Like you I'm thought my boyfriend had blocked me. I was so upset.

 

[12345ss]

I have an s7 and I had the same problem. It worked. Thank you

 

[Leehamptons]

Thank you for explaining how to get rid of the mute symbol. That has been bothering me and I couldn't figure it out. I don't even know how notifications got turned off in the first place. If I had seen your post first, it would have saved me much aggravation. Thanks Again!

 

[Jess7816]

After trynna figure it out for 30min it work thank you so much

 

[Datoneguy]

Wow cool thanks I've had my S6 for over a year and never knew about this setting. I am curious however, how the heck did it turn on because I have never clicked that little arrow. There must be some type of shortcut to activate it.

 

[Dusty Matlock]

Same problem, Thank you

 

[Cece26]

I had the same issue but here is the fix..
1) open the text of the user
2) click on the down arrow beside their phone number top left (conversation setting should open)
3) change the notification setting (if the setting selector is grey then they are muted)

Your welcome!

1st time able to help someone on a forum



Done

Thank you!!

 

[Mtnmankeith]

FRICK-ing thank you. Somehow "pocket-changed" this setting for wife's texts and spent an hour on my own trying to undo it. Ugh. Great that there are still people helping just for the sake of being helpful to strangers.

 

[karanann]

I had the same issue but here is the fix..
1) open the text of the user
2) click on the down arrow beside their phone number top left (conversation setting should open)
3) change the notification setting (if the setting selector is grey then they are muted)

Your welcome!

1st time able to help someone on a forum



Done

Just had this happen to me with my daughter's text. Thank you for the solution that really worked!!! Karanann

 

[EquineJeep7]

Thank you so much! This was very helpful!!

 

[donnyblaze]

I recently muted a group conversation and deleted the thread by accident. Now I receive no notifications and can't see the group chat at all. Any idea where I can change the settings of a deleted thread?

 

[BeRight37]

I have a Galaxy S7 and this worked for me as well. Thank you!!

 

[Samone Watts]

I had the same issue but here is the fix..
1) open the text of the user
2) click on the down arrow beside their phone number top left (conversation setting should open)
3) change the notification setting (if the setting selector is grey then they are muted)

Your welcome!

1st time able to help someone on a forum



Done

Thanks girl! I was wondering why I wasn't receiving any of my friends messages!

 

[whitneyrose]

Thanks so much! This worked! Not sure how it got turned off in the first place :/ thanks for helping!

I had the same issue but here is the fix..
1) open the text of the user
2) click on the down arrow beside their phone number top left (conversation setting should open)
3) change the notification setting (if the setting selector is grey then they are muted)

Your welcome!

1st time able to help someone on a forum



Done

 

[Robbycolli]

Great fix. Thank you!

Robby

 

[Alan Straughan]

I had the same issue but here is the fix..
1) open the text of the user
2) click on the down arrow beside their phone number top left (conversation setting should open)
3) change the notification setting (if the setting selector is grey then they are muted)

Your welcome!

1st time able to help someone on a forum



Done

Fixed! You are a hero!

 

[Laurie Rambin Ashworth]

Wow..thanx!!! I had the same problem + was super frustrated trying to fix it!!