How do I fix, mute symbol next to Contact's text thread

[AC Question]

Good evening, ladies and gents. I have samsung S6 and for some reason, a mute symbol now appears over the time of the last text I received from a certain contact.

I haven't blocked this contact and in it's settings, both the ringtone and the message tone are the default, however, since it showed up (naturally) I don't receive any sort of notification when it sends me a text message.

Can anyone help me?

 

[Kmiller7304]

Thank you. Worked easy. I wonder why that happens?

I had the same issue but here is the fix..
1) open the text of the user
2) click on the down arrow beside their phone number top left (conversation setting should open)
3) change the notification setting (if the setting selector is grey then they are muted)

Your welcome!

1st time able to help someone on a forum



Done

 

[Smiley_dawn06]

Just wanted to say thanks so much.. this just happened to me and my husband was muted and we been fighting over it because I didn't know how I did or or how to fix it..now it's fixed hopefully he will calm down and quit thinking I'm trying to avoid him...

 

[Farish Abdulla]

It worked perfectly. Thanks

 

[1realbro]

I had the same issue but here is the fix..
1) open the text of the user
2) click on the down arrow beside their phone number top left (conversation setting should open)
3) change the notification setting (if the setting selector is grey then they are muted)

Your welcome!

1st time able to help someone on a forum



Done

thank it helped me out.

 

[AndroidMom61]

I had the same issue but here is the fix..
1) open the text of the user
2) click on the down arrow beside their phone number top left (conversation setting should open)
3) change the notification setting (if the setting selector is grey then they are muted)

Your welcome!

1st time able to help someone on a forum



Done

Thanks. This drove me nuts.

 

[Jaiharr]

*wipes brow* glad my hubby told me top Google the question lol I was getting irritated Thanks

 

[FACM]

Thanks. This solution works on Samsung s7 also.

 

[Amos Anon]

Thanks much - simple fix - just couldn't figure out where to look!

 

[Mayorofchicago]

Didn't work for me

 

[Kim1971]

Thanks, I had the same problem and this fixed it. I love how you can get help on forums.

 

[claudioparoli]

Second time you helped somebody pal thanks

 

[Lesia Cockerham]

I had the same issue but here is the fix..
1) open the text of the user
2) click on the down arrow beside their phone number top left (conversation setting should open)
3) change the notification setting (if the setting selector is grey then they are muted)

Your welcome!

1st time able to help someone on a forum



Done

Thanks!

 

[Casey Oziah]

Thank you soo much! I just got a j7 and this happened to my dad's contact. I freaked out, So thanks.

 

[Aishia McQuillan]

This has been baffling to me for a while now... thank you for this easy fix.

 

[Lynn Davis]

Thanks so much!! Worked exactly as you stated!

 

[Rob Kerr2]

OMG thank you! , s7 with same problem it has been driving me crazy!!

 

[nicole myles]

Thanks Nathaniel. I couldn't understand why it was there.

 

[Rena Schofield]

Hi yes I went to the name of the person right at the top of there message then is comes up congestion settings switched notifications back on its fixed it thanks

 

[Kim Frisbee]

Brilliant! Thank you so much! A decade ago, I worked as a manager for 2 at&t retail stores; dedicated 6 good years of my life to learning everything there was to know about mobile devices and communication, and yet for the life of me, I could not figure that out! It astounds me how quickly the times change when it comes to technology ! The most advanced concepts of even a few years ago have become obsolete in today's market. It sure does make a gal feel old!

 

[Katoskodi]

Omg THANK YOU