How do I get rid of a virus?

[AC Question]

How to get rid of virus

For the past two months I have been getting a lot of random pop ups on my andriod. (anywhere from 5-20 pop ups a day depending on the use of my phone.)

°play store opening to download apps

°internet pop ups

°internet pop up with "detected virus threat"

°triple tapping my phone and zooming in ( I have a lg g3 double tap is to turn my phone on/off. )

°music turning on and off while listening to it and changing songs randomly and the volume goes from low to fill blast.

All of these things listed are what is happening to my phone. I have downloaded many antivirus apps for my phone ( avatar, McAfee, AntiVirus, and clean sweep) it dectects no viruses, but I STRONGLY believe I have a virus... What can I do to fix my phone?

 

[B. Diddy]

Re: How to get rid of virus

Welcome to Android Central! Pop-ups that appear when you're on your homescreen are often due to adware (not necessarily a virus), that you may have inadvertently installed alongside some other app (usually a game). You can try uninstalling apps one by one until that behavior goes away. Another option is to do a factory reset, which obviously can be a hassle, but it's a good way of narrowing down the problem app. Make sure you backup or sync your data first, then do the factory reset. After the Setup Wizard is done, go immediately to Google Play Store, swipe in from the left, tap My Apps, and stop any apps that might be automatically reinstalling. Now start installing your apps one by one, watching the phone's behavior closely after each install.

Internet pop-ups are usually related to the websites you visit, and a common type of pop-up ad tries to scare you into thinking you have a virus, and tries to lure you into installing some bogus "antivirus" app that is probably malicious itself. The kinds of websites that are notorious for these kinds of sneaky pop-ups are usually along the lines of porn, gambling, or "free" music/app download sites--be careful if you frequent these kinds of sites.

Regarding the triple tap--go to Settings>General>Accessibility, and turn off Touch Zoom.

I'm not sure what's going on with your music app. Which one is it, the stock Music app, or Google Play Music? Does this only happen if you're listening with a headphone?