How do I know if I need to reset my phone to factory settings?

[AC Question]

how do i know if i need to reset my phone to factory settings?

Let my cousin use my phone while i was in jail, now it just aint the same. Sometimes it freezes or locks up or doesnt recognize commands or repeats the command. It gets hot fast, sometimes it wont allow me to open an app or access somethings that i know exist.

 

[JamesyInk]

Re: how do i know if i need to reset my phone to factory settings?

He probably download useless apps and other junk. If i were you that would be the best option. A fresh start or else it'll most likely get worse.