How do I rectify unfortunately the android.process.media has stopped?

[AC Question]

how to rectify unfortunately the android.process.media has stopped

please help me to fix the said problem

 

[srkmagnus]

Re: how to rectify unfortunately the android.process.media has stopped

please help me to fix the said problem

I believe this issue involves the gallery app. Go into system settings - applications - gallery. Clear cache and see if that helps. Let us know if you have any other questions.

 

[Nourhan Saeed]

I had done it but the problem still appear on the screen despite of losing all my pic. and videos