How do I turn my mobile data on when my phone is network locked?

[AC Question]

how do I turn my mobile data on when my phone is network locked

I just got my Samsung Galaxy core prime G360T and it says my phone is network locked and now it keeps saying need to turn on mbile data. But when I go to settings to turn on it says it's already on

 

[the tall guy]

Re: how do I turn my mobile data on when my phone is network locked

Hi, speak to your carrier, the phone you are using might be locked and not work on the sim that you have for it. Did you buy the phone 2nd hand?