How is the waterproof capability?

[Yazy Lee]

I got my samsung s7 edge just recently, and I want to know how the waterproof capabilities are. Can I use it underwater in a pool? Or is it just safe to use near the water and get a few splashes on it. Is it okay that there are no coverings for the charger jack and headphone jack?

How have you been using it basically, and have there been no problems?

Thank you!

 

[srkmagnus]

I got my samsung s7 edge just recently, and I want to know how the waterproof capabilities are. Can I use it underwater in a pool? Or is it just safe to use near the water and get a few splashes on it. Is it okay that there are no coverings for the charger jack and headphone jack?

How have you been using it basically, and have there been no problems?

Thank you!

The Galaxy S7 Edge has an IP68 waterproofing rating; however, that doesn't necessarily mean you should go swimming or intentionally dunking the device into water. Take a look at this article for more information: The Galaxy S7 is waterproof with an IP68 rating | Android Central

 

[illdini]

It's water-resistant, not water-proof. You should be ok with spills & accidental dunkings; however, I would recommend against trying to use it underwater for any extended period of time.

 

[Jason Fournier1]

The open jacks and speaker are OK to get wet but need to dry out before working properly.

 

[DroidRageYo]

The phone is waterproof not water resistant. You can dunk this sucker up to one meter of water for 30 minutes according to the IP rating. However...that doesn't mean you should. I can share my experiences with you as I got the phone for free and have been pretty liberal with testing.

I bike everywhere and have been caught in torrential downpours on a few occasions. During which I took my phone out and took videos in the pouring rain. No issue here.

Recently I went on a waterslide and had the phone in my pocket. At the bottom it ended up completely submerged in a pool. I took it out of my pocket and immediately turned around and took a video of my girlfriend coming down the waterslide. I continued to use the phone throughout the day without issue. However , when i got home and plugged it in , a message came up that said "moisture detected" and it wouldn't let me charge. So I left it to dry for about 30mins in front of an oscillating fan and it was fine.

All this to say , I would be careful with your phone if you value it. I would definitely NOT go swimming with it. I would use the IP rating as a safety blanket or "just in case" type of thing.

Hope that helps

 

[Talderon]

I am happy to say that it rained the other day and got a few drops on it and it's still going strong. Not unlike my old company iPhone 6 that somehow a raindrop got into the ear piece speaker and completely made it non-functional.

 

[srkmagnus]

I am happy to say that it rained the other day and got a few drops on it and it's still going strong. Not unlike my old company iPhone 6 that somehow a raindrop got into the ear piece speaker and completely made it non-functional.

That's because the iPhone 6 is not water proof or resistant.

 

[LuisMa21x]

This phone is rated IP68 which makes it waterproof, but I would not recommend that you dip it in water for the fun of it. They're made to survive in case it falls in water or to get through a rainy day. Sure it'll still work after it falls in a pool, but my advice would be to be carefule. You shouldn't worry about splashes as much. Just wipe it with a towel and you're good to go! As for the openings at the bottom, there are no issues with them getting wet. However, you might need to let the charging port dry before you charge it.

 

[adit555]

Please let me share my experience before you get all excited about even remotely thinking of taking your phone for a swim or any kind of sorts ....

I am currently fighting with Samsung exactly for this reason and they have refused to honour warranty on my GALAXY S7 EDGE because they have called it "water damage".

My phone slipped out of my top pocket and fell in my 1 year old's inflatable pool which had approx. 8 inches of water in it. I immediately removed the phone after just 10-12 seconds of water immersion. I immediately wiped it , dried it with a hair dryer from a distance etc. etc. The phone was working no issues at all. After 4-5 hours I plugged it in because the battery had almost run out of juice and I get this message "moisture detected" so I turned if off and went to sleep.
Next day morning I plugged it in and it started fast charging like usual on a normal day , went to take a shower and when I came out I see the phone has a message on it that due to device overheating it has shut off apps and device was fiery hot and it wasn't charging. I unplugged and checked to find out the usb cable pin & plastic surrounding it had become deformed as if in a fire and become brown.

Bought a new SAMSUNG charger & usb cable box and the phone is working perfect EXCEPT for the fast charge which seems to have been damaged in this incident at the USB charging port.

SAMSUNG Customer Support calls this "WATER DAMAGE" on a IP68 rated water resistant phone and not covered under warranty. They say water has penetrated the internals and damaged the fast charge capability.

I am fighting with them that if you call a S7 EDGE a IP68 rated water resistant phone , how can water have gone inside and damaged ONLY fast charging capability where the phone is still working perfect without any issues ??? They are deliberately ignoring the fact that it is the outer usb port which seems to have short circuited or over heated or whatever .... Apparently the phone is not absolutely sealed or outer components not protected enough to endure water spills.

Its like paying a premium to have extra airbags in your car and then not deploying in case of an accident when you need them the most.




Found the above in SAMSUNG website for any of you that may need it !! Although I hope you don't get into this mess like I did.

 

[Gary02468]

My phone slipped out of my top pocket and fell in my 1 year old's inflatable pool which had approx. 8 inches of water in it. I immediately removed the phone after just 10-12 seconds of water immersion.

Dropping into water from a height is different from simple immersion. When the phone falls, its velocity increases the water's pressure on the phone at the moment of impact, possibly exceeding the IP68 limits.

dried it with a hair dryer from a distance

Hm, that doesn't sound like something the phone is necessarily designed to withstand. It's certainly not necessary or helpful to do that after the phone has been dunked. At best it will evaporate any moisture outside the phone's seal, but the phone is already protected against that moisture.

 

[Gary02468]

. However , when i got home and plugged it in , a message came up that said "moisture detected" and it wouldn't let me charge. So I left it to dry for about 30mins in front of an oscillating fan and it was fine.

Yes, there's no seal on the charging port, so it has to dry out before you charge the phone. That's by design; it's not a defect in the phone's water resistance.

 

[GCrane1982]

Samsung and no other company for that matter will provide warranty support for water damage even if the device comes with a water proof/resistant rating. Reason being is that there are many things that could impact the devices water resistance. For example if the device is dropped or bumped it may not cause any noticeable damage to the device however it may have damaged the water resistant seal meaning next time it gets wet it is not going to keep the water out.

As you have seen water damage isn't covered by the warranty which is the same for pretty much all companies.

 

[mavrrick]

It is really simply about understanding what the IP68 certification means. In short the phone can be in 1.5 meter of still water for 30 min.

The still water is an important factor. That is why it is possible to ruin a S7edge or whatever simply with the kitchen faucet. If you are going to let it get wet keep that in mind.

 

[soldier45]

Also on top of water everyone here explained the warranty does not cover it if by some reason water does get inside the device. I know this was true in the fine print with the Note 7 which I took in the pool a couple of times. They actually installed little fabric sensors in the Note 7 in case water did seep inside it.

Its better to have the resistance than not having said that.

 

[adit555]

I simply fail to understand why they wouldn't cover warranty when they say their phones are sealed to prevent water and YOU CAN TAKE THEM TO THE POOL .... as shown in this screenshot from Samsung's website.

 

[adit555]

I agree with you that you shouldn't dunk your phone. However thats like saying don't crash your car or get in a accident with a 10 airbag vehicle. No one wants to do it intentionally but in case of the accident with your phone or car you would expect your premium high end device or vehicle to perform like it says. I hope you agree with me on this.