how to fix insufficient storage but no apps installed

[id23]

how to fix ram insufficient storage ??

I already reset my phone but I saw insufficient storage.. But my ROM is have 2.20 GB available and my SD card is 3.75 GB available.. I think its the ram right?? How to fix it?? Help me.. And my phone is (cherry mobile flare j1 5.1 lollipop) thanks.. I know all of you can help me thanks again..

 

[rebnmike]

Re: how to fix ram insufficient storage ??

Turn off auto update in the playstore. Download Data Size Explorer and run it. You will see where everything is.

Thanks! I did that...if I am reading this correctly it is showing that my kindle and audible apps are taking up 4.5 GB each even though its not showing under user data. Is that correct? Not sure what the rest of the files and data are.

 

[methodman89]

Re: how to fix ram insufficient storage ??

Your kindle and audible files are big, and should be movable to the SD card.
And if you tap on the boxes, they will open up to more file names and you can clean up your memory. Good luck

 

[rebnmike]

Re: how to fix ram insufficient storage ??

Thanks for the help!!

 

[IronIzzi]

Re: how to fix ram insufficient storage ??

I've run into a similar issue. Insufficient storage space error after a factory reset in attempt to remedy the first insufficient storage error. I have cleaned the cache from the settings also. Only installed apps are factory apps. Went through device file manager and deleted everything that I saw. (Even if just an empty folder.) Can't install a cleaner due to the error. ~11GB of 16GB available. Old 'cheap' tablet has never notified of an OS update either. Irulu eXpro x1plus (model x11) Android version 5.1.1 (Lollipop), kernel 3.4.39. Any suggestions?