A
Android Central Question
Hi! My little brother got a phone (LD Stylus 2) a couple of years ago. As he is mentally handicapped, probably my other brother (we don't know for certain any more) set it up for him. Now my little brother somehow locked himself out of the phone and at some time the caregiver trying to help seems to have done a factory reset. Now I'm trying to get access to the phone to make it usable again, but nobody remembers the password. We found out the account name and I tried to reset the password, but at some point it tells me to do a few steps to request a verification code, the first of which is to go to settings on the phone. How am I supposed to go to the settings if the phone is locked? What am I overlooking? I think I tried most other methods already with no success, but if someone has another option, please let me know. Thanks a lot!