You apparently didn't read what I said. They can see what towers you are using. And if you did move for legitimate reasons to somewhere they don't cover it is still on you. Now if you moved somewhere there was service and then they dropped that area it's a different story.
How to get out of my Sprint contract
- Thread starter Linkchomp
- Start date
You apparently didn't read what I said. They can see what towers you are using. And if you did move for legitimate reasons to somewhere they don't cover it is still on you. Now if you moved somewhere there was service and then they dropped that area it's a different story.
If they advertise nationwide coverage, then no it is not on the user. And yeah, I read what you said.
Nation wide coverage means it has spots of coverage from one coast to the other. It does not mean they have coverage in every single spot from one coast to another. There is a big difference. There is not one single company (they all advertise nation wide coverage) that has coverage like that.
I am not trying to say that they don't. I am saying nationwide coverage is nationwide coverage and that they, Sprint, shouldn't advertise something they do not have.
Technically none of the 4 major carriers are lying when they advertise nationwide coverage. They all 4 have it. It's just spotty.
Sprint doesn't have nationwide coverage. AT&T claims to have it, but their coverage tends to be questionable at times. Verizon has the best coverage out of them all. What is your point?
No company has true full nationwide coverage. Like on every spot from coast to coast. But the main 4 do have spotted nationwide coverage from coast to coast. So they aren't false advertising. None of them.
You're kidding right? If you move somewhere without coverage, Sprint (or any carrier) are obligated to let you out of contract. Now, what they were suggesting wouldn't fly, but if you had to move for legitimate reasons Sprint would let you out without an ETF.
Well said, that's what I am trying to tell her unsuccessfully that if you have a legitimate reason for a move and it's in an area without any coverage, then Sprint has to honor the obligation of letting you out of your contract just like you said.
I am not saying they have full, 100% coverage as there are areas even Verizon doesn't cover. What I AM saying is that Sprint advertises nationwide coverage, but if you look at the map, that is not the case.
Honestly, I was enjoying the peace to.
I am not saying they have full, 100% coverage as there are areas even Verizon doesn't cover. What I AM saying is that Sprint advertises nationwide coverage, but if you look at the map, that is not the case.
Honestly, I was enjoying the peace to.
bberrynewbie84
Galaxy nexus!
- Jul 27, 2010
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No one's denying that, well at least I'm not. I'm just trying to point out to Jenell up here that carriers have to cancel a subscriber's contract if they legitimately move to an area with no coverage.
I mean what do you think servicemen do when they're deployed?
I mean what do you think servicemen do when they're deployed?
You would think so, but I know for a fact that Verizon won't let you cancel ETF free for that reason, I'm fairly sure that at&t won't and it also appears that T-mobile no longer will either: http://www.tmonews.com/2011/02/t-mobile-changes-early-termination-policy/
Sprint generally has been the best about letting their customers out of contract without an ETF if they move to an area with no native Sprint coverage. I believe that proof such as a utility bill in the account holder's name at the new address that has no coverage is required though.
dchawk81
Well-known member
- Sep 5, 2010
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I got an Airave and its service by being nice. It's activated but I don't even have a broadband connection to hook it up to. I was planning to get Comcast but haven't pulled the trigger yet, and I'm not sure if I even want to anymore.
I guarantee if you're a badgering asshat to CS, they will shut down on you and do everything in their power to not help. No Rep deserves such abuse. Heck I'd transfer you to a recording of fart sounds.
I guarantee if you're a badgering asshat to CS, they will shut down on you and do everything in their power to not help. No Rep deserves such abuse. Heck I'd transfer you to a recording of fart sounds.
Only time I've ever raged at CS is when I was given the run around at a Sprint store with an issue that Sprint knew about. No one ever thinks clearly when they're steaming mad, but I know how to get Sprint's attention quite easily when I'm in the right. Besides I never said anything about badgering them.
But you doing that is 100% guarantee of getting a negative feedback with their rating system. Plus, I got someone fired from a Sprint store
Last week, T-Mobile modified its Early Termination Fees (ETF) policy. Customers will no longer be able to cancel service without an ETF when moving out of a T-Mobile coverage area or overseas. This policy went into effect February 8th and will not affect customers who cancelled service (without paying the ETF) before February 8th.
Additionally, this new policy change does not apply to customers moving overseas due to military deployment.
What do you think of this new policy change? Good, bad, don?t care? Let us know in the comments!
It doesn't apply to servicemen regardless as they'd be in big trouble if they tried shafting a military person when they're getting deployed.
But if you're out in an area with absolutely no service and they aren't improving it, then they have to let you out by law iirc.
Care to post a link to said law? I mean sure, they'll let you out if you request it, but the point is that they'll hit you with the ETF on the way. Military service is the one obvious exception to all of this. Other than that, unless you can find within a carrier's TOS a provision that states that they'll waive the ETF for moving to a no coverage area, technically you're on the hook for the ETF. Sure you may find a reasonable rep that will go ahead and waive it for you if you're persistent enough, but that doesn't mean that it's the carrier's official policy.
dchawk81
Well-known member
- Sep 5, 2010
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Well, I was speaking generally since I'm not a Sprint Rep. Customer service is my #1 priority. But it's called CUSTOMER service, not douchebag punching bag. I don't accept verbal abuse from anyone.
You couldn't get me fired from my job no matter how hard you try.
You couldn't get me fired from my job no matter how hard you try.
- Dec 28, 2009
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Doesn't matter. AT&T and Verizon have already come under scrutiny with the FCC about ETFs.
If you're trying to sound bold here, then it's not working. There's a difference between being an annoying douchebag on purpose to CS over being annoyed with CS because of *****footing. And in CS, verbal abuse will happen regardless. What can you do, pout at everyone who bashes you? With that kind of attitude, you'll never survive the cs world.
And yeah, I probably could. That Sprint rep had it coming and I was already having a bad day.
Just like you don't have to pick on me every time I post, but you still do?
If you're trying to sound bold here, then it's not working. There's a difference between being an annoying douchebag on purpose to CS over being annoyed with CS because of *****footing. And in CS, verbal abuse will happen regardless. What can you do, pout at everyone who bashes you? With that kind of attitude, you'll never survive the cs world.
And yeah, I probably could. That Sprint rep had it coming and I was already having a bad day.
Just like you don't have to pick on me every time I post, but you still do?
Pick on? Are we in elementary school? People can disagree and have an adult conversation about that topic without making it personal. It's something that one learns as they grow up.
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