how to get pics and videos out when am stuck in samsung logo

[Khalid Al Ghamdi]

hello all i was doing updates on my s3 then it frowz i pulled the battery out and now it wont work just samsung logo i have pic and videos i want to take out before i do the recovery can anyone help me with this ?? these pic are really important to me i download kies softer but dont know how 2 use it and even Odin but when i plug the usb my laptop dosnt know it ??????????????????

:'(

 

[UJ95x]

hello all i was doing updates on my s3 then it frowz i pulled the battery out and now it wont work just samsung logo i have pic and videos i want to take out before i do the recovery can anyone help me with this ?? these pic are really important to me i download kies softer but dont know how 2 use it and even Odin but when i plug the usb my laptop dosnt know it ??????????????????

:'(

Welcome to Android Central
Are you sure you pulled out the battery while it was updating? (should've had an Android robot laying down if it was)
Can you boot into download or recovery mode?
Download: Home + Volume Down + Power
Recovery: Home + Volume Up + Power

Sent from my XT1056 using the Android Central App

 

[Khalid Al Ghamdi]

yes it was updating for 3 hours and it was frowz i did i tried reboting but i have pics and videos i want to get out before i do the recovery

 

[UJ95x]

yes it was updating for 3 hours and it was frowz i did i tried reboting but i have pics and videos i want to get out before i do the recovery

Try to boot into recovery mode, it won't delete anything from the phone. I just want to see if it's still working for you. If it doesn't, then your phone is hard bricked. I don't know of a way to retrieve your photos if it is

Sent from my Galaxy S4 running Slim Bean 4.3

 

[Khalid Al Ghamdi]

yea i did nothing keeps stoping at the samsung logo

 

[GSDer]

keeps stoping at the samsung logo

It would be rather unusual if neither Recovery mode nor Download mode worked. It may just be that you're not familiar with how to get into those modes:

- you use Recovery mode to clear the system cache and to Factory Reset
- you use Download (aka Odin) mode (showing the Android guy) to load/reload firmware
- the key sequences to enter both modes are very similar, and they are timing dependent so it may take a few tries to get it working
-- Recovery = Volume Up + Home + Power
-- Download = Volume Down + Home + Power
- for either, you start with the phone completely off
- press and hold the required keys simultaneously, and release them all when you see the swirling logo (not the static white text)

Try Recovery mode first (use the Volume rockers to navigate; use the Power button to select) and if it boots into this mode just clear the cache and then restart. If the phone doesn't boot into Recovery mode then try Download mode. If that works, you can try using the Kies software to reload the firmware.

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk Pro

 

[BenAam]

Same issue with my Samsung Galaxy S2;
Unable to go further than white SAMSUNG Logo
adb unable to Detect Device
Tried Vol Up+Down Options Except Complete/Wipe/Erase as I need the Photos/Videos

Please Help.

Thanks.

 

[GSDer]

Same issue with my Samsung Galaxy S2;
Unable to go further than white SAMSUNG Logo

Needing to get information off makes it tough to recommend a solution to the booting problem since there are no guarantees when reloading firmware, which is what it sounds like you need to do.

I'd suggest using Odin to reload the firmware; you should be able to find your firmware here - use the drop-down list in the upper left to select your model number. Be sure to select the same version of firmware that was on your phone.

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk