How to get replacement Droid from VZW??

[Jared DiPane]

I just got my replacement phone for free from customer support. I gtold em a whole bunch of **** and they just sent me a new one, free!!! Thing is, verizon customer support has the manufacturers warranty that the stores don't. So the stores have to charge and u still only get a referbished phone. So always call customer support as its always free and they dnt c the damages. But u have to send the other phone back within 10 days, and if they see water damage or a big physical damage, they will charge u retail price for the phone.....I talk them into anything I want, verizon customer service is def the best...hope this helps.

Please be careful about this, and please dont spread to the masses to try to rip Verizon off. Keep in mind, yeah you can tell them that the phone is ok and no water or physical damage, but if it gets back to them with it, guess what...your next cell phone bill includes a charge for the retail of the phone. So while you could have paid $89 to get a new one and not lied, you lie and then get stuck with $550. Hmmmm..

 

[gonzoguy24]

Please be careful about this, and please dont spread to the masses to try to rip Verizon off. Keep in mind, yeah you can tell them that the phone is ok and no water or physical damage, but if it gets back to them with it, guess what...your next cell phone bill includes a charge for the retail of the phone. So while you could have paid $89 to get a new one and not lied, you lie and then get stuck with $550. Hmmmm..

This does not happen.Getting charged the retail of the phone...lol

Anyways...do not rip off Verizon...if something is really wrong and you make it clear to them they will replace your phone...if you're being a whiner I hope they send you home with your original phone

 

[epinz]

Please be careful about this, and please dont spread to the masses to try to rip Verizon off. Keep in mind, yeah you can tell them that the phone is ok and no water or physical damage, but if it gets back to them with it, guess what...your next cell phone bill includes a charge for the retail of the phone. So while you could have paid $89 to get a new one and not lied, you lie and then get stuck with $550. Hmmmm..

I understand this much, there acually has to b something wrong to even bother wasting ur time trying to get a new phone in the first place as the phone is great as it is, def nothing like the storm and all its issues.there r also steps that they take with u to c exactly what the problem is. My issue was that the screen kept blacking out and when I took it to the store, they couldn't detect the phone to c what was wrong with it. With that said, you do have a 1 year manufacturers warranty, and if u do have a defect, that's what covers u. so if they're willing to replace the phone under they're Standards of what warrants that, than why not? My new phone was obviously dropped a couple of times as they painted over it and put new plastic over certain parts. Again, the store has to charge u, why get middle maned when u can go to the source?.....I dnt believe that they go out of they're way to charge u for a new phone unless its water damage or major physical damage. Like I said, verizon is by far the best sevice in both communication and customer support.

 

[ancient_dragon]

Well most of time I have been decent with Verizon. Only time I had an issue was with my Voyager having to pay 50 bucks because of "physical damage". Somehow one of the joints that flip the phone out, the plastic broke off that covered the metal that made the phone twist out. I had never dropped the phone even once at this point, and it had absolutely zero scratches on it. But they did not believe me at the store that the phone joint coulda broke under normal use. However in my case, it really did, as I treated that phone so damn good at the time lol. It had its own pocket and everything. I never stored it with anything else. And I didn't have a great case on it, but I did have a silicone based one, and being that I never dropped it, or had any scraches, I thought this one time they could have cut me a little slack. But it might have been I got a bad person on the wrong day, or something like that.

 

[Jared DiPane]

This does not happen.Getting charged the retail of the phone...lol

Anyways...do not rip off Verizon...if something is really wrong and you make it clear to them they will replace your phone...if you're being a whiner I hope they send you home with your original phone

it doesnt happen? you really dont think verizon will charge you full retail of the device if you send them one back with physical damage or water damage? are you willing to try it, because I bet your bill will show otherwise

I understand this much, there acually has to b something wrong to even bother wasting ur time trying to get a new phone in the first place as the phone is great as it is, def nothing like the storm and all its issues.there r also steps that they take with u to c exactly what the problem is. My issue was that the screen kept blacking out and when I took it to the store, they couldn't detect the phone to c what was wrong with it. With that said, you do have a 1 year manufacturers warranty, and if u do have a defect, that's what covers u. so if they're willing to replace the phone under they're Standards of what warrants that, than why not? My new phone was obviously dropped a couple of times as they painted over it and put new plastic over certain parts. Again, the store has to charge u, why get middle maned when u can go to the source?.....I dnt believe that they go out of they're way to charge u for a new phone unless its water damage or major physical damage. Like I said, verizon is by far the best sevice in both communication and customer support.

i was saying about water and physical damage. if you call them for a legit issue thats under mfg warranty, they will replace it for you free of charge, but if you call cuz of a cracked screen, lie and say its not working and they get it with a cracked screen, you will be charged.