How to get rid of virus?

Dharma Jairam

Well-known member
Nov 16, 2013
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I use twitter and it sometimes brings me websites to look at Web page. I now have a virus. I'm getting pop ups a lot. For example, I will go to look at a text message and a pop up for singles websites or lawyers will pop up. I've never seen this before.

How do I get rid of this virus?

Posted via Android Central App
 
Download avast and have it do a scan and see if it finds anything

Posted via Android Central App
 
download cm security free from the app store or 360 security those are 2 that are top grade as of now.good luck

I use twitter and it sometimes brings me websites to look at Web page. I now have a virus. I'm getting pop ups a lot. For example, I will go to look at a text message and a pop up for singles websites or lawyers will pop up. I've never seen this before.

How do I get rid of this virus?

Posted via Android Central App
 
This is the first time I have ever heard of an Android device getting a virus.... especially from a web page. Are you sure that didn't download an app that spams you with push notifications?
 
if that the case and you are rooted you can download adfree from here=http://adfree.bigtincan.com/index.php install it and let it do it job

This is the first time I have ever heard of an Android device getting a virus.... especially from a web page. Are you sure that didn't download an app that spams you with push notifications?
 
This is the first time I have ever heard of an Android device getting a virus.... especially from a web page. Are you sure that didn't download an app that spams you with push notifications?
Agreed. I would look over the apps you've installed in the past bit.
 
I really haven't installed any new apps. I tried all of the methods mentioned in this thread and I still have a virus.

Every time I press the email icon to open my emails, the phone tries to automatically open chrome (my default browser) and take me to a website.

Please help

Posted via Android Central App
 
I really haven't installed any new apps. I tried all of the methods mentioned in this thread and I still have a virus.

Every time I press the email icon to open my emails, the phone tries to automatically open chrome (my default browser) and take me to a website.

Please help

Posted via Android Central App
Last ditch resort is a factory reset... You've pretty much exhausted any other option if you really haven't installed an app recently.
 
After thinking about it I did install an app for my kid and a keyboard app. Do you think uninstalling these will solve the problem? Or, should I do a factory reset?

Posted via Android Central App
 
After thinking about it I did install an app for my kid and a keyboard app. Do you think uninstalling these will solve the problem? Or, should I do a factory reset?

Posted via Android Central App

I would uninstall the app(s) and see if that works. If not than do a factory reset and that will do the trick. An Android device getting a virus is something I have NEVER heard of.

Check this link out about Android and virus's:
Apathy or Denial? Google Claims Security Unnecessary on Android Devices, Despite Warnings | Symantec Connect
 
Last edited by a moderator:
After thinking about it I did install an app for my kid and a keyboard app. Do you think uninstalling these will solve the problem? Or, should I do a factory reset?

Posted via Android Central App

First go to your app manager and clear data/cache for each of the apps you mentioned. Then Uninstall those apps. Then do a partition cache wipe and you should be good without doing a factory reset.
 
After following the instructions for above, restart the device.

Sent from my SAMSUNG-SM-G900A using AC Forums mobile app
 
I would go to Chrome and clear all defaults. Seems like Chrome is set to do an action when he selects something.
 
I use twitter and it sometimes brings me websites to look at Web page. I now have a virus.

Do you still enjoy using Twitter?
If you want to prevent malware then never click on stuff you didn't ask for and/or that comes from an unknown source.
 
I really haven't installed any new apps. I tried all of the methods mentioned in this thread and I still have a virus.

Every time I press the email icon to open my emails, the phone tries to automatically open chrome (my default browser) and take me to a website.

Please help

Posted via Android Central App

You must have "hangouts" this app takes control of your phone with stuff like that my mom has it and I hate it whenever I use her phone I goto phone to make a phone call and it takes me to her browser and starts loading up crazy stuff a virus would eat your battery and steal your private info I don't think a virus would open apps like a computer virus would
 
Last edited by a moderator:
First go to your app manager and clear data/cache for each of the apps you mentioned. Then Uninstall those apps. Then do a partition cache wipe and you should be good without doing a factory reset.

What he said

Posted via the Android Central App

After following the instructions for above, restart the device.

Sent from my SAMSUNG-SM-G900A using AC Forums mobile app

And what he said do next that will fix it

Posted via the Android Central App
 
Last edited by a moderator:
Hello, were you able to get rid of the virus? I'm having the same problem here and I've been trying to fix this for weeks now! I do not want to reset the factory setting (very last option if necessary) so if someone can help, that would be great. Please?
 

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