How to get Samsung S10e to vibrate when receiving a call when ringtone is set to vibrate?

[Android Central Question]

I always have my phone set to vibrate. Text messages, emails, social media all vibrate when ringtone is set to vibrate.. incoming calls come in as silent, causing me to miss them ALL unless I happen to see that someone is calling. I cannot have my phone set to an actual ring tone while at work, so it needs to vibrate to let me know someone is calling. I have talked to multiple tech people from Samsung and they cannot figure it out. I'm assuming it is some kind of bug. If I set my ringtone to use an actual ringtone, there is then an option where I can choose to have the phone vibrate while ringing.. but it is only if the sound is on. The option is grayed out if you are in vibrate mode. Has anyone else experienced this? It is driving me crazy and may cause me to get a different phone.

 

[SpookDroid]

Not sure why yours does that. I don't have the S10e, have the plus, but I see the same (vibrate option grayed out when set to vibrate), but mine does vibrate when I receive a call. Have you checked the vibration intensity for incoming calls? There are three levels in your Sounds and Vibrations settings: one for calls, one for notifications, and one for touch interaction. Maybe the first is set to zero?