How to import photos from Galaxy Note 5 to Macbook Pro?

[AC Question]

I've tried everything to import photos from my Note 5 to my Macbook Pro (late 2013) via a USB, but nothing has worked. I have Android File Transfer, and it has worked before for other purposes, but for some reason, the application crashes whenever I try to access the DCIM/Camera folder. In that way, I am unable to access the photos.

When I switch to a PTP connection, Photos opens to import from the device. It loads for a while, but then, it just says that there are "No Photos."

I've tried uninstalling Smart Switch and its drivers, switching to a different USB cable, etc. Nothing has worked. Any suggestions?

Thanks!

 

[Doug Moffat]

I'd go to the Apple store. No use driving yourself slowly insane.

 

[L0n3N1nja]

Try Samsung's side sync software, should be available on Mac. It lets you mirror your screen, share files, receive notifications on your Mac while it's connected.

Numerous ways to back up to a cloud service if you use the cloud.

Or what I do is I just connect a flash drive to the Note 5, it's how I got photos off mine. Android devices work with most forms of external storage if you have a micro usb to usb OTG cable.

 

[L0n3N1nja]

I've never used a Mac, never physically plugged my phone into my computer.

 

[Rukbat]

The easiest way is to install WiFi File Transfer on the phone and run a web browser on the Mac. Find the files on the phone (in the browser - you'll see how) and download them.

 

[jimithing403]

Made an account just to thank RukBat for this sweet, sweet bit of information. Thank You!

 

[B. Diddy]

Welcome to Android Central, and I'm glad that Rukbat's info helped you!

 

[indulgen]

Made an account simply to thank RukBat for this sweet, candy bit of records. Thank you!

 

[mustang7757]

Made an account simply to thank RukBat for this sweet, candy bit of records. Thank you!

Hi, welcome to AC!
Glad you found it useful