how to perform recovery reboot successfully

[Izzdanial Xp]

Phone model GT-19082, I tried to reboot but to no avail, im stuck at the reboot screen with the 3 options , i have tried selecting them with the volume button but it wont work , I can only scroll the options with the home button , someone help pls! thanks.

 

[B. Diddy]

Welcome to Android Central! Were you following these steps?

https://www.youtube.com/watch?v=KFn-dyjS-KA