how to wipe or reset

[Mezz Yorke]

hi ive had my phone rooted and it wont go one to the factory reset, is there any other way i can reset the phone with doing it that way? i cant do it whens its turned on becuase its optomizes apps and then reboots again! please help!! pulling my hair out here

 

[PapaGary]

From Google:

To perform a master reset, follow these steps:

Back up all data on the internal memory.
Turn off the device.
Press and hold the following three buttons at the same time: ...
When 'GALAXY Note 3' appears on the screen, release the Power key but continue to press and hold the Volume Up key and the Home key.

 

[Rukbat]

You want to reset the phone to factory default without doing a factory reset - which is how you reset the phone to factory default?

What you're asking doesn't exactly make sense.