htc backup restore stuck

[yash dixit]

hey guys
i bought a one m8 and it came with a manufacturing defect related to the screen
so i backed up all my data and then flipkart from whom i bought the phone were ready to replace the phone did not come in time and they notified me that the pick up of my m8 will be 2 days late but i had already formatted the phone so i booted it up again and started restoring my phone again
the restoration process is stuck at 35% for like 6hrs
what to do?:'(

 

[Bassbiker]

I'm having the same problem. I've turned off auto back up and tried a manual back up. It hangs up at 35% and only wait to stop it is to reboot.

 

[yash dixit]

so is there any other way to retrieve data and restore your phone ?

 

[wozbot]

I'm also getting this, mine gets to 56% then says failed. I suppose it's a android problem as it's not only your phones it seems to be everyone's at the moment.

Posted via Android Central App

 

[dty06]

There's an update due today from VZW for the M8. Any way that could be related? If it's using HTC servers and HTC is rolling out the update, it could just be an HTC issue.

Hopefully post-update it will work for you

 

[yash dixit]

how to restore your phone after turning it on and that too not from the starting??
is there a way from HTC backup or the settings?

 

[tryatt]

I had to return my phone and get a replacement and relied too heavily on HTC backup too.

The thing is, it worked partially once, but didn't bring over all the stuff, so I tried it again but had to wipe it for the restore to initiate. The second time round it restored even less stuff! Each time I ran a restore it would fail and restore a different backup from a different time period. Then I just switched to google backup/restore and have left it at that.

 

[yash dixit]

I called the HTC customer care
They said that try and find it in your google account
When i did try to find it
It wasn't there. I tried to make a backup again
Still no backup created on google drive
I changed the backup account to dropbox and then i created a backup again
I could then see it there
Then as a fail safe i also installed the HTC sync manager and backed up my phone on that too.
hopefully when i get my replacement it should work

 

[serenee]

i got it to work after clear facebook cache in settings, dont know why but maybe you guys can try it.

 

[zaidaiman]

it works!! force stop the facebook got my backup finally run!

 

[Griffin Walter]

Congratulations, you solve the problem.

it works!! force stop the facebook got my backup finally run!

 

[Benjamin_NYC]

Once again, proving the Facebook app is a curse to Android devices.

Posted via the Android Central App

 

[Yaakov Goodman]

The kill and clean out Facebook worked: Thanks I have an HTC 510 Desire, that was is not doing auto-backup of photos to google+ for quite awhile.
I think there are issues with the facebook android app. I now disabled it in Apps
What was happening, I was backing up and backup would stop between 51% 52% 53% 54% 55% 56% 57% and disappear. Even though it showed it had backed up recently. The photos did not show up on google plus +.