HTC DESIRE V - Softkeys Not Working

[Kothandaraman]

Hello guys,
I have a HTC desire V smartphone. I bought this phone on 15th August 2012. On 21st August 2013 my softkeys have started troubling me (sometimes it was working and sometime it was not functioning). So, I made a call to the HTC customer care and they asked me to do a hard reset from settings. I did factory reset from settings but still the issue was not solved. Again I made a call to HTC and this time they asked me to do reset using hardware buttons. I did factory factory reset using hardware buttons and this time my softkeys totally stopped working. Cant do anything Pls help me guys. I don't know whether this is a cause due to My Android OS or Hardware issue. HELP ME OUT GUYS..

PS: I did not do any rooting. Did not do any OS upgrade.

 

[josiahlikesminecraft]

Its a problem with the phone u might have to get a new one.

Posted via Android Central App

 

[Kothandaraman]

I cannot afford to buy a new one.

 

[josiahlikesminecraft]

Call your cell phone carrier and tell them what's wrong and they should replace it for u. My gs3 did that and it was covered by warranty.

Posted via Android Central App

 

[Raju Royal]

even i have a same problem, can you tell me any one