HTC M8 battery is at 89, when I power it on I can't get past the logo. What should I do?

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AC Question

HTC M8 battery

hello,my HTC battery is at 89% but when i power it on i cant get past the logo,but if i plug it in the wall sucket i can access everything normaly what is wrong ?
 
Re: HTC M8 battery

With it plugged in perform a factory reset. See if that helps. Be sure to backup your data and sync accounts before the reset.
 

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