HTC One - Display State on Incoming/Outgoing Call

[Jaggrey]

I just switched to T-Mobile and my HTC One does not show the state when a call is coming in. However, I just added a line with another HTC One and that one does. There's a T-Mobile Name ID service (which I disabled cuz they charge for it) but it still shows the state even after disabling this. Is there a setting somewhere that I'm missing?