I got the kitkat update two days ago. Disaster. Phone froze up and so I did a hard reset. Second time I'm losing all data. I know I should have backed up. Now phone is in a really bad way. I have the android standing up and then falling face down with a red triangle and exclamation point, underneath which it says, "no command." Phone seems to want to restart, but is unable to do so.
HTC tells me warranty is voided and to reset the phone using terminology I don't understand will cost me at least $90. Something to do with restoring the bootlocker and unrooting the phone. I've been to youtube and downloaded some files - adb.exe and fastboot.exe as well some drivers. Pretty sure there's more files that I'll need. More importantly, with the general problem I'm experiencing now, will these and other related files do the trick? Or do I need to do something more hardcore?
As for specific technical points, I may not be able to answer them. I bought the phone off swappa so don't know all the history. I'm trying to contact the seller via swappa to get what I can.
Obviously not very happy and would like to rectify without sending away for repair at significant cost, notwithstanding lack of warranty. [ASIDE: what a load of nonsense regarding breach of warranty terms simply because OS was modified!!]
Can anyone help me - step-by-step, both with doing whatever it is HTC would have done as well as retrieving my data (mostly pics)?
All helpful information welcome.
HTC tells me warranty is voided and to reset the phone using terminology I don't understand will cost me at least $90. Something to do with restoring the bootlocker and unrooting the phone. I've been to youtube and downloaded some files - adb.exe and fastboot.exe as well some drivers. Pretty sure there's more files that I'll need. More importantly, with the general problem I'm experiencing now, will these and other related files do the trick? Or do I need to do something more hardcore?
As for specific technical points, I may not be able to answer them. I bought the phone off swappa so don't know all the history. I'm trying to contact the seller via swappa to get what I can.
Obviously not very happy and would like to rectify without sending away for repair at significant cost, notwithstanding lack of warranty. [ASIDE: what a load of nonsense regarding breach of warranty terms simply because OS was modified!!]
Can anyone help me - step-by-step, both with doing whatever it is HTC would have done as well as retrieving my data (mostly pics)?
All helpful information welcome.