HTC One (M8): Bugs and Defects

[Sandy166]

I factory resetted the phone and it seems to be normal again now, but it was normal in the beginning too for like an hour...

 

[Sandy166]

Obviously you have a defective phone which needs to be replaced.

Posted via Android Central App

I factory resetted the phone and it seems to be normal again now, but it was normal in the beginning too for like an hour...

 

[lawred2]

Re: HTC One (M8) Bugs and Defects

Hi,

Have a day old M8... the vibrate function has morphed from a vibrate to a loud clicking sound; similar to when you put a playing card between the spokes of your bike as a kid.

I presume that's not normal and I should take it back. Can't imagine that's the sound HTC were going for

Dave

 

[Bendigeidfran]

Re: HTC One (M8) Bugs and Defects

Touch surface is far too sensitive, except when it isn't.

Texting with the included keypad is a nightmare, as the touch surface will detect fingers near the screen, not just touching it. The device is poorly calibrated: even with perfect aim on the correct key, incorrect keys will often register.

When the device isn't being hyper-sensitive, it is ignoring the wake-up double-tap. The device often needs to be violently shaken before it will detect a double-tap and come out of sleep mode.

Keypad settings are lost whenever the device is restarted.

Google Maps is prone to locking up.

 

[213strange]

Never ran into that problem before that sucks.

 

[NEXUS_HTC_PS]

It's seems to me that either the phone was just bunk before you got it, or you just dropped it too many times.

Posted via Android Central App

 

[cujou]

Re: Screen often will not wake

Way too often I have to power key and volume up restart because the screen is unresponsive to any gesture or power key wake up. I've factory reset it once. No improvement. Anyone else?

I'm experiencing the same issue after the 4.4.3 update. I would use my phone, but then place it down and walk away. When I get back, I picked up the phone and noticed the back was a little warm. I then picked up the phone and noticed the screen was still unawakened from my motion gestures or by the power button. I had to hold the power button along with the volume button in order to do a hard reboot. This has happened twice. Any official word from HTC regarding this issue?

 

[Android Optimizer]

Re: Screen often will not wake

I'm experiencing the same issue after the 4.4.3 update. I would use my phone, but then place it down and walk away. When I get back, I picked up the phone and noticed the back was a little warm. I then picked up the phone and noticed the screen was still unawakened from my motion gestures or by the power button. I had to hold the power button along with the volume button in order to do a hard reboot. This has happened twice. Any official word from HTC regarding this issue?

What carrier are you with?

A specific app is probably the cause. The day before the Verizon 4.4.3 update came out I had just closed out of checking my text messages when I got a pop-up about Google+ or Google Now (can't recall which) had stopped responding (which was odd because I never used the app, and it had never been listed in my running list). I tried to click the button options that came up with the error message (can't recall what the two options were), but it was unresponsive. I thought perhaps the error was slowing down the phone, and it would eventually respond, so I left it to sleep. Later I looked at it to discover that the phone wasn't responding (the screen was black, and pressing/holding the power button did nothing), and at one point I could make out that there was a faint Verizon logo (like what would show during a boot). Eventually I did what you guys did with power and volume to reboot. I've never had the problem again after updating to 4.4.3
To make a long story shorter it was caused by an app, and yours likely is too (not necessarily an HTC One so you shouldn't expect HTC to fix an issue that is not caused by their basic pre-installed software. If you can find what app is at fault you can likely stop it from running in the background (disable it). Make sure all your apps are the most up-to-date versions. Try running the phone in safe mode for awhile (which will disable the 3rd party apps), and see if you have the issue. If there are no problems in safe mode boot back into regular mode and Force Stop all but one of your third party apps listed in Running. If everything still works re-enable another one until you find the app were the issue occurs again. Report that app to its creator in hopes that he/she/they may be able to fix it.

 

[cujou]

Re: Screen often will not wake

What carrier are you with?

A specific app is probably the cause. The day before the Verizon 4.4.3 update came out I had just closed out of checking my text messages when I got a pop-up about Google+ or Google Now (can't recall which) had stopped responding (which was odd because I never used the app, and it had never been listed in my running list). I tried to click the button options that came up with the error message (can't recall what the two options were), but it was unresponsive. I thought perhaps the error was slowing down the phone, and it would eventually respond, so I left it to sleep. Later I looked at it to discover that the phone wasn't responding (the screen was black, and pressing/holding the power button did nothing), and at one point I could make out that there was a faint Verizon logo (like what would show during a boot). Eventually I did what you guys did with power and volume to reboot. I've never had the problem again after updating to 4.4.3
To make a long story shorter it was caused by an app, and yours likely is too (not necessarily an HTC One so you shouldn't expect HTC to fix an issue that is not caused by their basic pre-installed software. If you can find what app is at fault you can likely stop it from running in the background (disable it). Make sure all your apps are the most up-to-date versions. Try running the phone in safe mode for awhile (which will disable the 3rd party apps), and see if you have the issue. If there are no problems in safe mode boot back into regular mode and Force Stop all but one of your third party apps listed in Running. If everything still works re-enable another one until you find the app were the issue occurs again. Report that app to its creator in hopes that he/she/they may be able to fix it.

Thanks for the feedback. I am with Verizon.

I'll keep an eye out for any non-responsive apps. I haven't installed any new apps since. Which runtime do you have enabled on your phone? I'm running ART and I know that some apps are incompatible with it since ART will not be the default runtime until Android L. There are probably still some kinks that need to be worked out from the individual app developers in preparation for the transition. I wonder if the combination of ART and 4.4.3 is causing the phone to freeze?

 

[Android Optimizer]

Re: Screen often will not wake

Which runtime do you have enabled on your phone? I'm running ART and I know that some apps are incompatible with it since ART will not be the default runtime until Android L. There are probably still some kinks that need to be worked out from the individual app developers in preparation for the transition. I wonder if the combination of ART and 4.4.3 is causing the phone to freeze?

I'm running ART as well, and I haven't encountered a single app (yet) that has had any problems running on it. Since I'm using ART, 4.4.3, and Verizon you can rule out those combinations as the issue.

 

[cujou]

Re: Screen often will not wake

Got it. Thanks. I'll keep an eye out to see if an app is causing the issue.

 

[Stanley Kubrick]

Re: Screen often will not wake

I found no benefit with running ART at this time. Go back to DALVIK and see if the problem goes away. Simple fix.

 

[Reactance]

too lazy to read thru all these posts.. so i will tell u the 3 issues i have.
1. touchscreen inputs are not as user friendly as apple. i like to hold my phone with one hand while typing.. and sometimes the palm touches the edge while typing and it either clears the screen or closes the app. it would be nice to have it like apple where the logic is there so it disregards some of the misc. inputs that are deemed not useful.
2. MMS chat is a deal breaker for me. I respond to a thread.. and it grabs a COMPLETELY different THREAD with the same group, but more ppl. i used SMS GO PRO.. disabled it.. then used the stock Andriod MESSAGES, and it is still happening. had the phone for 2 months, and it probably mis-replied to 7-10 chats! dont know if it is an android thing or HTC thing.. but it is friggin annoying! and yes, i am 100% positive i reply to the right thread.
3. i get a lot of "downloading" mms.. that end up failing. i never got that with apple. stock messages app, go sms pro app, tired of it.

 

[DDay NineLo]

hello, im at need of desperate help!! i have the htc one (m8) harmon kardon edtion... i recently tried to root my phone and it took a hard turn, after i rooted it the screen started glitching lighter. within minutes i got a black screen.. once in a while i can see my screen go back to normal but it cuts out shortly to a black dim screen.. my developer usb debugging is turned off also unfortunately, and fast boot is on..
so my main problem is i need to find a way to unroot my phone and or wipe the phone dead clean and install the origional everything.. but thats where im stumped, i dont knnnow exacally what im looking for to reverse the process... ive tried all the little tricks.( manual phone button reset, full recovery, factory erase, nothing is reverting it and the black screen wount dissapear,
so if you have any possible input please feel free to help me out thankyou

 

[brittonx]

Re: HTC One (M8) Bugs and Defects

Ok, this is a HUGE issue. And if I can't fix it I will have to return the phone.

My Mobile Hotspot only works with the screen on. Every time the screen turns off I lose my connection. The hotspot doesn't turn off it just stops functioning. It works fine as soon as I turn the screen back on.

This is REALLY annoying as I use my hotspot all the time. I'm on Verizon and blow thru over 20gigs of data per month.

Can anyone please help me fix this? Is it happening to anyone else?

Thnx!

I am having this same issue and it is a big problem. For me, it is not the screen turning off, it seems to only hold the connection for 10 minutes regardless of screen state. And, yes, I have the settings in Power and the Mobile Hotspot set to not turn off.