HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

[TimmE]

Sent from my HTCONE using Tapatalk

 

[TimmE]

Sent from my HTCONE using Tapatalk

 

[raysurrx7]

I was having the same issue with mine. On Monday 11/4/13 I called HTC and they authorized for me to send it in for repair at no cost. On Friday 11/8/13 the repair was completed and it is on it's way back to me. I will be receiving it on Wednesday 11/13/13. I will keep you guys updated and let you know if the "repair" has resolved the issue. Here is a picture That I sent to them originally as proof of the issue. When I get the phone back I'll take the same picture in the same lighting conditions and post the results.

 

[DS1331]

No tint. I have had my phone for 7 months now

Sent from my HTC One

 

[mysidx]

I haven't had any problems with my camera.

Sent from my HTC One using AC Forums mobile app

 

[salwansk]

I was having the same issue with mine. On Monday 11/4/13 I called HTC and they authorized for me to send it in for repair at no cost. On Friday 11/8/13 the repair was completed and it is on it's way back to me. I will be receiving it on Wednesday 11/13/13. I will keep you guys updated and let you know if the "repair" has resolved the issue. Here is a picture That I sent to them originally as proof of the issue. When I get the phone back I'll take the same picture in the same lighting conditions and post the results.

View attachment 90963

thanks and please let us know if it fixed or not.... also you can check for the purple, by covering the camera with dark cloth or just try the camera with very dark room "no lights at all". it should stay black screen without purple hue. but please give it like 5 to 10 mins, sometimes it won't appear immediately...
another question, what carrier are you with? and you sent the phone to HTC directly or to your carrier? cuz im with ATT and i returned the phone for a replacement phone three times, and each time ATT send me out a defective phone.... basically i just gave up.

 

[quicksilver53]

Had mine for almost 7 months also, and my camera displays no tinting at all.

Sent from my HTC One using AC Forums mobile app

 

[blessedred]

Meee

Posted via HTC One on their cool app

 

[raysurrx7]

thanks and please let us know if it fixed or not.... also you can check for the purple, by covering the camera with dark cloth or just try the camera with very dark room "no lights at all". it should stay black screen without purple hue. but please give it like 5 to 10 mins, sometimes it won't appear immediately...
another question, what carrier are you with? and you sent the phone to HTC directly or to your carrier? cuz im with ATT and i returned the phone for a replacement phone three times, and each time ATT send me out a defective phone.... basically i just gave up.

Salwansk, I for sure keep everyone updated. The phone was though att. They*made me do two software updates until I was on 4.3 to see if it would fix it. I then did a factory reset to see if it would fix it. After that it still didn't work so I called HTC directly. If the phone is still not working properly after this I have to sell it and go Samsung s4 unfortunately.

 

[Shermdiggity]

Nope. Mine is fine.

Posted via Android Central App

 

[Xsie]

No issues here..

Sent from my sexy HTC One!

 

[ffejjj]

Crazy to see how many people are having issues with the camera. Mine has been without issue since purchase in June. The camera is actually one of the key features of the device for me

 

[rozroz]

maybe it's an earlier devices manufacture issue that has been solved?
didn't anyone try to find out if there's a tint issue apparent by the device manufacture date?
if this is true it can solve many headaches while purchasing a used device (for me at least )

btw, here's a severe case of an unhappy costumer:

 

[adriandb]

Crazy to see how many people are having issues with the camera. Mine has been without issue since purchase in June. The camera is actually one of the key features of the device for me

I wouldn't put too much stock in this poll. People are far more likely to respond if they're experiencing the issue.

 

[rozroz]

I wouldn't put too much stock in this poll. People are far more likely to respond if they're experiencing the
issue.

but isn't that the poll's purpose?

 

[adriandb]

but isn't that the poll's purpose?

It may be, but that doesn't mean it will achieve its goal.

 

[Jimmy Peng]

I've same issue last month , go to the service and they changed a new camera for me, now the problem gone

Posted via Android Central App

 

[lldsandsll]

It may be, but that doesn't mean it will achieve its goal.

the goal is for HTC to fix our phones, which they aren't going to. the least we can do is bring visibility to this issue so no one buys an HTC phone again. you might say that it doesn't affect you and you love HTC, so you'll keep buying their phones, but if this did happen to you (with no resolution), you'd feel a lot different. i've been an HTC loyal for 10 years, and i'm now finished with them forever.

 

[rozroz]

the goal is for HTC to fix our phones, which they aren't going to. the least we can do is bring visibility to this issue so no one buys an HTC phone again. you might say that it doesn't affect you and you love HTC, so you'll keep buying their phones, but if this did happen to you (with no resolution), you'd feel a lot different. i've been an HTC loyal for 10 years, and i'm now finished with them forever.

i tend to agree with this, however i will take my chances if i'll get to buy one, and thoroughly test it first.

 

[adriandb]

the goal is for HTC to fix our phones, which they aren't going to. the least we can do is bring visibility to this issue so no one buys an HTC phone again. you might say that it doesn't affect you and you love HTC, so you'll keep buying their phones, but if this did happen to you (with no resolution), you'd feel a lot different. i've been an HTC loyal for 10 years, and i'm now finished with them forever.

Did you quote the right person? I have no idea how that relates to what I said.