I just bought my first Android three weeks ago after 15 years of Blackberry use. After a week I gave up on the Android and went back to my BB. I decided to give it a shot again - slow week at the office. I set it up this time without going through it too quickly and it works fine. Android is kind of quirky but it can work. My critical needs are contact management, calendaring, and syncing with my pc. I downloaded Deja Office to work with ACT but that's a pain. Doesn't work for squat. I use ACT for contact management and grouping and task management. I love Outlook's calendar and with Companionlink I can sync ACT to Outlook easily and then use HTC Sync to my Android. Easy so far but I'm sure glitches will arise. Part of the world we live in.