I am unable to use my Note 4 security fingerprint, how can I get into my phone if I forgot my backup password?

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my note 4 finger print unable to use..and i forgot my backup password..pls help...thanks

urgent...pls help
 
Re: my note 4 finger print unable to use..and i forgot my backup password..pls help...thanks

This had had already had a thread. Looks like you're locked out. I remember my pin from 6 months ago and my fingerprint scanner has never let me down.

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Re: my note 4 finger print unable to use..and i forgot my backup password..pls help...thanks

I'd go into recovery and do a factory reset. Seems like a worst case scenario, but I see that as your only option unless you are able to so how figure out your backup code.

Posted from the one and only Note 4
 
Re: my note 4 finger print unable to use..and i forgot my backup password..pls help...thanks

It is possible, though unlikely, that your carrier will be able to unlock it for you. You'd probably have to take it to a store in person, and have photo ID ready to prove you are actually the owner of the phone.

They probably will not, though. They probably will be able to help force a reset if you set a "factory reset" PIN/password, as long as you can prove the device is yours.
 
Re: my note 4 finger print unable to use..and i forgot my backup password..pls help...thanks

Try samsung account mobile feature unlock via the site

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Re: my note 4 finger print unable to use..and i forgot my backup password..pls help...thanks

No way..other than Samsung Account Manager or Android Device Manager, where you can login from web address and reset password. These security features are setup to STOP a person from gaining access to your phone's personal data. If you've set up Samsung's built in protection, requiring a password before reset, then you might be further in the hole.

Pun intended, if you aren't the rightful owner, my last suggestion would be to bring it back to the person that owns it. :-D
 
Re: my note 4 finger print unable to use..and i forgot my backup password..pls help...thanks

No way..other than Samsung Account Manager or Android Device Manager, where you can login from web address and reset password. These security features are setup to STOP a person from gaining access to your phone's personal data. If you've set up Samsung's built in protection, requiring a password before reset, then you might be further in the hole.

Pun intended, if you aren't the rightful owner, my last suggestion would be to bring it back to the person that owns it. :-D

100% agree :-)

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Re: my note 4 finger print unable to use..and i forgot my backup password..pls help...thanks

urgent...pls help

The purpose of having security is so that no one else can access your phones info if its stolen. If you have locked yourself out then you are pretty much SOL. In the future if I would recommend you write your password down or have it engraved into a ring. :)
 
Re: my note 4 finger print unable to use..and i forgot my backup password..pls help...thanks

I'd go to your carrier and have them reflash the ROM

Posted from the one and only Note 4
 
Re: my note 4 finger print unable to use..and i forgot my backup password..pls help...thanks

Arrest that man!!!!

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