I cannot click 'Allow' for app permissions

[Android Central Question]

Hello, I have had my smartphone for about 1-2 years now and I've had this problem the whole time. I have never been able to find an answer online. Whenever I open an app and it asks for permission, I cannot tap allow, only deny. So every time this happens I have to navigate through settings and manually allow the permissions for the app. I have tried putting my phone in safe mode to disable 3rd party apps and I still have the issue (I tested with the camera app by turning the permission off). I have no idea what this could be. I am on android 7.1 and my phone is a Ulefone T1 (good phone, just this problem). Any feedback would be appreciated, Thanks!

 

[mustang7757]

I dont know, thats why im here lol

Lol..we ruled out lot of things , I believe you said a factory reset didn't solve this correct?

 

[Odonix]

Lol..we ruled out lot of things , I believe you said a factory reset didn't solve this correct?

It came like this from factory, never was pre-setup either

 

[mustang7757]

It came like this from factory, never was pre-setup either

Interesting

 

[mustang7757]

There's no newer software for that phone?

 

[Odonix]

There's no newer software for that phone?

What do you mean? It's Android 7.1, no updates

 

[mustang7757]

What do you mean? It's Android 7.1, no updates

Just wanted know that's the latest , no Oreo (8.0)

 

[Odonix]

Just wanted know that's the latest , no Oreo (8.0)

Yep

 

[mustang7757]

Yep

You should go back through settings or apps , something causing this

 

[Odonix]

You should go back through settings or apps , something causing this

¯\_(ツ)_/¯

 

[mustang7757]

¯\_(ツ)_/¯

I'm going think about this some more later tonight and see if I can suggest anything else

 

[Odonix]

Bump

 

[mustang7757]

Bump

Yeah couldn't come up with anything else , very weird problem that normal trouble shooting steps didn't solve .

 

[Odonix]

Yeah couldn't come up with anything else , very weird problem that normal trouble shooting steps didn't solve .

Do you have any suggestions

 

[methodman89]

Confirm that the account(Gmail Addy) with which you set up the phone is the account that you are signed into the Google app, Google play store, and browser.

 

[mustang7757]

Do you have any suggestions

Only other thing is flashing the firmware fresh without adding any apps to see

 

[Odonix]

Confirm that the account(Gmail Addy) with which you set up the phone is the account that you are signed into the Google app, Google play store, and browser.

Yep, all the same account.

 

[Odonix]

Only other thing is flashing the firmware fresh without adding any apps to see

Yeah.. no thanks lol

 

[mustang7757]

Yeah.. no thanks lol

We have went through everything else, dont know.

 

[Odonix]

We have went through everything else, dont know.

Okay thank you for your efforts, If I ever figure it out, I'll post the solution here.

 

[mustang7757]

Okay thank you for your efforts, If I ever figure it out, I'll post the solution here.

Ok , your welcome, hope it works out.