I can't get my Moto X into recovery so I can wipe cache.

[myonlineself]

Thank you, right before leaving town my phone was updated to lollipop. One day into my trip nothing but black screen. Spent a full morning trying to do a factory reset until i found your post. It worked and now I'm back in business.

 

[morphodone]

This worked for the Moto X 2013 updated to lollipop as well. Thanks!

 

[joluladu]

Good day. I made such steps which describe and finally after much struggle , I managed activate the menu blue letters. I made the wipe Cache Partition , but still the same . Motorola logo in the signature below .
I have Moto X 1097 with Android 6.0. And whenever I try to activate the Root, I have problems. I've tried several methods. Thank you, good day. I expect a prompt solution

Good day.
Jorge Luis Lakah

 

[Charlone]

Hi, I have Android 6.0 and i can't get into recovery mode with any of those steps. Did you change anything to do it? (sorry about my english i'm from Argentina)

 

[Citizen Coyote]

I noticed this weekend that the steps have changed slightly since I last did this. Getting the initial boot options menu to appear was the biggest stumbling block, and I ended up rebooting my phone several times before it finally worked. I pushed both volume down and power at the same time and held them for several seconds (probably around 5) then released. The boot options came up pretty quickly. I also had to tell my phone to reboot after it finished wiping the cache, which I didn't recall having to do before.