I can't see a notification badge only on whatsapp icon

[Android Central Question]

Hi,

I'm trying to solve this issue, but I've become hopeless.
I installed whatsapp on my mom's new HTC 12life and I cannot make whatsapp icon show the notification badge, the one with numbers of unread messages.
It just does not appear. I cleared whatsapp cache, I cleared data, I even reinstalled.All of the notifications are enabled in options menu. When a message comes, only the notification bar shows that a message has come.
All other badges work how they should. Only whatsapp is not working.
Any clue?
Thanks

 

[mustang7757]

I'll leave a link to register so you can communicate here , as a guest account you can't.

https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

[Moved to Whatsapp forum]

 

[Rukbat]

Is there anything in Settings to enable badging per app? (Badging is done by the launcher, so every manufacturer is different. In Nova Launcher, for instance, choosing which apps get badged is none in the Nova Settings app.)

 

[kayakkielbasa]

Hi, it was me, I asked the question. Thanks for suggestions with signing up.
Sense shows badges for every other app. I checked under settings/notification&sound > adavanced > notifications > on/off under specific app, but all of them are on, including whatsapp. This is very strange. I tried to change the skin but using the stock one it's the same.

 

[Lindeei]

I am having same problem where i am not notified when i have a message. All settings are on but still no notifications. I am getting notified on whatsapp Help

 

[mustang7757]

I am having same problem where i am not notified when i have a message. All settings are on but still no notifications. I am getting notified on whatsapp Help

Hi welcome!
Try clear cache and force stop the whatsapp app