I can't unlock my Samsung Galaxy s5 when I swipe it with my password

[AC Question]

I've have my galaxy s5 phone on the charger I try to unlock my phone swiping my password several times and it won't unlock ... now it says if I swipe it one more time and it's going to erase all my files and data how can I get into my phone without loosing my files and data

 

[AlphaWlf6]

Hopefully you know your Google Account Password... if not go to the need help to do the "forgot password" option.

After that go to Android Device Manager to change the lock option and lock device using a password.

From there tada!!
You're in... Change that stuff.

Posted via the Android Central App

 

[Mike Rodgers]

Hopefully you know your Google Account Password... if not go to the need help to do the "forgot password" option.

After that go to Android Device Manager to change the lock option and lock device using a password.

From there tada!!
You're in... Change that stuff.

Posted via the Android Central App

Could you be more specific. Go to need help. Got to need help WHERE ?