I just received the message that there is a new software update is available for my Samsung Galaxy S II Skyrocket. Going onto the computer, I followed the instructions and downloaded the Kies. After I plugged my phone in, the software recognized my phone. In order to actually do the firmware update, it says I have to update the kies.
I went through the process, as soon as it goes to update, it says "Cannot stop KiesTrayAgent process. Please reboot your PC and try again."
I have rebooted my computer several times, as well as uninstalled and reinstalled the program. I still get this message. What can I do? How can this be fixed? Please help!
I went through the process, as soon as it goes to update, it says "Cannot stop KiesTrayAgent process. Please reboot your PC and try again."
I have rebooted my computer several times, as well as uninstalled and reinstalled the program. I still get this message. What can I do? How can this be fixed? Please help!