I don’t have a ding sound when I get a message on messenger anymore on my iPhone or iPad, why??

[Android Central Question]

I used to get a ding sound when someone sent a message on messenger on my iPhone or iPad and now I don’t get anything and I would like to know why??

 

[hallux]

Have you verified your notification settings? There's a "reset settings" option in your settings. I don't know where, I'm not an iOS expert (we ARE an Android site after all). As long as you don't pick to reset all data and settings, for obvious reasons.

If you need further help I suggest you visit our sister site, https://imore.com and ask them as they should be able to provide more direct suggestions.