I get strange black squares on my photos?

[Ivan Bulaja]

When I take the pic, sometimes I get black squares. Mostly in the sky. P30 pro, stock camera.
Also portrait mode with beauty on puts lines of dots on the skin.

 

[B. Diddy]

Welcome to Android Central! Are you saving the photos to Internal Storage or the SD card? Can you show us some samples?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[Ivan Bulaja]

Black squares in the photos

I am getting black squares sometimes on my photos. Mostly in the sky. Also when beauty filter is on there are lines of dots appearing on the face. P30 pro, stock camera.

 

[B. Diddy]

Duplicate threads merged.

 

[Ivan Bulaja]

Saving on internal storage.

Welcome to Android Central! Are you saving the photos to Internal Storage or the SD card? Can you show us some samples?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Saving on internal storage.

Hi welcome , you try safe mode ? That way eliminate any 3rd party apps causing this .

 

[B. Diddy]

Good idea, here are the steps: https://www.hardreset.info/devices/huawei/huawei-p30/safe-mode/

Do those black square appear immediately after you take the shot, or do they appear some time afterwards?

 

[Ivan Bulaja]

Good idea, here are the steps: https://www.hardreset.info/devices/huawei/huawei-p30/safe-mode/

Do those black square appear immediately after you take the shot, or do they appear some time afterwards?

Immidiately. Has to be connected to stock camera software. Not using an third party. When zooming in they are bigger, so I guess same number of pixels on sensor gets it.

 

[B. Diddy]

Even if you don't think you're using a 3rd party app, it's worth testing in Safe Mode to completely eliminate that possibility. If the problem persists in Safe Mode, then it's either a firmware or hardware problem. Is the phone still under warranty?

 

[Ivan Bulaja]

Huawei P30 Pro selfie full of strange dots if soften filter is on?

Setting the soften filter to on creates a lot of dots all over the face. The harder the filter, more dots tend to appear. No filter keeps everything OK.

 

[Ivan Bulaja]

Another example. I couldn't find anyone with the same issue.

 

[BergerKing]

OP credited to @Ivan Bulaja.

 

[B. Diddy]

Can you confirm that you've tried it in Safe Mode? I haven't seen a specific response about that.

 

[B. Diddy]

I merged your threads about the same issue.

 

[L0n3N1nja]

Possible image sensor damage from an intense light source like a laser.

Have you tried clearing the camera app cache? Have you tried any 3rd party camera apps to see if the problem exists outside the stock camera app?

 

[Ivan Bulaja]

So, safe mode doesn't help. I realized it happens only with 5x lens. And only if part of the photo is sky and part is land. Squares are in the sky.
I used another app, but I think it never switches to zoom lens, so is OK. If anyone knows an app that uses 5x lens, let me know. Dots are random, so not always at the same place.