I have a Galaxy s7 edge and my screen won't turn off

AC Question · Mar 10, 2016

I've tried holding the button down, to at least get the power off option, but nothing... why is this happening???

Jaylove17 · Sep 24, 2017

belodion said:
Welcome as a new member and thank you for the tip.

omg saved me from having a freakout my phone crashed and i didn't know what to do this comment was so helpful!

Jaylove17 · Sep 24, 2017

^^^this comment helped me so much!

belodion · Sep 24, 2017

Jaylove17 said:
^^^this comment helped me so much!

Good.

I imagine you are referring to @Zulufoxtrot29’s tip.
Welcome as a new member.