I have a Moto X phone with Textra on it. I can't send or recieve pictures. It just started, how can I get this to work?

[AC Question]

i have a moto X phone with Textra on it. i cant send or recieve pictures. it just started

I need to know how to make this work again. I can send and receive texts but no picutres

 

[msm0511]

Re: i have a moto X phone with Textra on it. i cant send or recieve pictures. it just started

Go to the settings in Textra, and see what the file size setting is set to. I had trouble when I dl'ed Textra and had to lower the file size to my carrier's max file size. Not sure why it would stop working out of the blue though. Unless the new Textra update defaulted it back somehow.